1. Q:

    What is the status of my order?


    Your order status will be available 24 hours after your order has been placed, by simply clicking on the My Account link at the top right corner of every page of Zappos.com. From there, you will be able to view information about your order.

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  2. Q:

    How do I change or cancel my order?


    Please contact the Zappos Customer Loyalty Team immediately if you need to change your order. Please be advised that some orders are shipped very soon after placement, it will not always be possible to make changes.

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